Centracomm’s Award-Winning Customer Service Solutions for the Service Industries
A service business’ 24 hour answering service should measure up to the same high standards you’ve set for your own business.
Prompt and accurate communications are vital to all businesses. Studies indicate prospective property owners choose one management company over another not for quality and results alone, but because of the communications experiences their business associates, friends and family have received between one company versus another. Services such as our bilingual answering service solutions can help to provide clear communications. In addition, good word of mouth is critical. In most cases, the answering service takes equal the number of calls the office does during a full week. Once your office phone is forwarded, it is the responsibility of the answering service staff to act in your best interests, ensuring your existing customers, potential new customers and your employees are receiving world-class service and an immediate response. We are confident that we can tailor a customer service solution to meet your needs.