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Learn More About Centracomm’s Live, 24 Hour Answering Service Solutions For Atlanta Business

Our Telephone Answering Services in AtlantaжCall Center Solutions Give You Total Flexibility and Control

Centracomm will provide you with a live answering service solution that delivers significant efficiencies, real cost savings and enhanced features that other answering services simply do not offer. Unlike most other answering services in Atlanta, Centracomm personalizes the answering service experience to your company and your industry so that callers always encounter knowledgeable and professional customer service representatives and a 24 hour answering service.
  • Call Center Services Toll Free 800# A toll free number that you can advertise and call forward to and is available throughout the US and Canada.
  • Automated On-Call Rosters No more messages going to the wrong person.
  • We’ll Interface with your Company Website We interact and assist your callers as they navigate their way around your website.
  • Custom Account Design Our on-site specialists will custom design answering services to meet your business requirements.
  • Calls are Never Put on Hold We never put your callers on hold to answer another incoming phone call.
  • Emergency Response Specialists We create emergency response telephone answering services with dynamic automated back-ups to ensure emergencies do not become disasters!
  • Answering ServiceLive Operator Answering Services We have the fastest pick-up times in the answering service and outsourced call center industry.
  • Multiple Message Dispatch Options Receive text messages via your pager, cell phone, email, fax or receive live calls directly to your cell or home phone.
  • Specialty Call Screening More than just screening for urgent and non-urgent calls. At Centracomm, we believe in comprehensive contact center solutions, and we build the service to screen calls the way you want them screened.
  • Voice Mail Service Features include simple push through options to a nationwide answering service and a live receptionist in an emergency.
  • Medical, Legal, Small BusinessжWhether you need a HIPAA compliant answering serviceжfor a doctors office, a call center that understands legal terminology for law office support,жor simply need inbound call support for a small business then we have your solution at a price that makes sense. We offer bilingual services, order processing, appointment scheduling, and more!

 

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About Atlanta GA:

Atlanta is the capital of and the most populous city in the U.S. state of Georgia, with an estimated 2013 population of 447,841. Atlanta is the cultural and economic center of the Atlanta metropolitan area, home to 5,522,942 people and the ninth largest metropolitan area in the United States. Atlanta is the county seat of Fulton County, and a small portion of the city extends eastward into DeKalb County.

Atlanta was established in 1837 at the intersection of two railroad lines, and the city rose from the ashes of the Civil War to become a national center of commerce. In the decades following the Civil Rights Movement, during which the city earned a reputation as “too busy to hate” for the progressive views of its citizens and leaders, Atlanta attained international prominence. Atlanta is the primary transportation hub of the Southeastern United States, via highway, railroad, and air, with Hartsfield–Jackson Atlanta International Airport being the world’s busiest airport since 1998.

Atlanta is considered an “alpha-” or “world city”, ranking 36th among world cities and 8th in the nation with a gross domestic product of $270 billion. Atlanta’s economy is considered diverse, with dominant sectors including logistics, professional and business services, media operations, and information technology. Topographically, Atlanta is marked by rolling hills and dense tree coverage. Revitalization of Atlanta’s neighborhoods, initially spurred by the 1996 Olympics, has intensified in the 21st century, altering the city’s demographics, politics, and culture.