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Learn More About Centracomm’s Live, 24 Hour Answering Service Solutions For Charlotte, NC Business

Our Telephone Answering Services in CharlotteжCall Center Solutions Give You Total Flexibility and Control

Centracomm will provide you with a live answering service solution that delivers significant efficiencies, real cost savings and enhanced features that other answering services simply do not offer. Unlike most other answering services in Charlotte, NC Centracomm personalizes the answering service experience to your company and your industry so that callers always encounter knowledgeable and professional customer service representatives and a 24 hour answering service. Charlotte has a population of over 608,000 with an average house hold income of at least $57,000 and wherever you fit in we’d like to be your call center solution.
Zip Codes Served: 28201. 28207, 28235, 28275, 28277, 28202, 28208
Area Codes: (704) (919 (980)
Nearby North Carolina Cities We Offer Solutions in: Mint Hill, Matthews, Stallings, Harrisburg, Pineville, Holly
  • Call Center Services Toll Free 800# A toll free number that you can advertise and call forward to and is available throughout the US and Canada.
  • Automated On-Call Rosters No more messages going to the wrong person.
  • We’ll Interface with your Company Website We interact and assist your callers as they navigate their way around your website.
  • Custom Account Design Our on-site specialists will custom design answering services to meet your business requirements.
  • Calls are Never Put on Hold We never put your callers on hold to answer another incoming phone call.
  • Emergency Response Specialists We create emergency response telephone answering services with dynamic automated back-ups to ensure emergencies do not become disasters!
  • Answering ServiceLive Operator Answering Services We have the fastest pick-up times in the answering service and outsourced call center industry.
  • Multiple Message Dispatch Options Receive text messages via your pager, cell phone, email, fax or receive live calls directly to your cell or home phone.
  • Specialty Call Screening More than just screening for urgent and non-urgent calls. At Centracomm, we believe in comprehensive contact center solutions, and we build the service to screen calls the way you want them screened.
  • Voice Mail Service Features include simple push through options to a nationwide answering service and a live receptionist in an emergency.
  • Medical, Legal, Small BusinessжWhether you need a HIPAA compliant answering serviceжfor a doctors office, a call center that understands legal terminology for law office support,жor simply need inbound call support for a small business then we have your solution at a price that makes sense. We offer bilingual services, order processing, appointment scheduling, and more!

 

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About Charlotte:

Charlotte is the largest city in the U.S. state of North Carolina. It is the seat of Mecklenburg County and the second largest city in the Southeastern United States, just behind Jacksonville, Florida. Charlotte is the third fastest growing major city in the United States. In 2014, the estimated population of Charlotte according to the U.S. Census Bureau was 809,958, making it the 17th largest city in the United States based on population. The Charlotte metropolitan area ranks 22nd largest in the US and had a 2014 population of 2,380,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2014 U.S. Census population estimate of 2,537,990. Residents of Charlotte are referred to as “Charlotteans”. It is listed as a “gamma-plus” global city by the Globalization and World Cities Research Network.

Charlotte is home to the corporate headquarters of Bank of America and the east coast operations of Wells Fargo, which among other financial operations makes it the second largest banking center in the United States. Among Charlotte’s many notable attractions, some of the most popular include the Carolina Panthers of the National Football League (NFL), the Charlotte Hornets of the National Basketball Association (NBA), 2 NASCAR Sprint Cup races and the NASCAR All-Star Race, the Wells Fargo Championship, the NASCAR Hall of Fame, Carowinds amusement park, and the U.S. National Whitewater Center. Charlotte Douglas International Airport is a major international hub, and was ranked the 23rd busiest airport in the world by passenger traffic in 2013.

Nicknamed the Queen City, Charlotte and its resident county received its name in honor of Charlotte of Mecklenburg-Strelitz, who had become queen consort of Great Britain the year before the city’s founding. A second nickname derives from the American Revolutionary War, when British commander General Cornwallis occupied the city but was driven out by hostile residents, prompting him to write that Charlotte was “a hornet’s nest of rebellion”, leading to the nickname The Hornet’s Nest.