Learn More About Centracomm’s Live, 24 Hour Answering Service Solutions For Chicago Business

Our Telephone Answering Services in ChicagoжCall Center Solutions Give You Total Flexibility and Control

Centracomm will provide you with a live answering service solution that delivers significant efficiencies, real cost savings and enhanced features that other answering services simply do not offer. Unlike most other answering services in Chicago, Centracomm personalizes the answering service experience to your company and your industry so that callers always encounter knowledgeable and professional customer service representatives and a 24 hour answering service.

Toll Free 800# A toll free number that you can advertise and call forward to and is available throughout the US and Canada.
Automated On-Call Rosters No more messages going to the wrong person.
We’ll Interface with your Company Website We interact and assist your callers as they navigate their way around your website.
Custom Account Design Our on-site specialists will custom design answering services to meet your business requirements.
Calls are Never Put on Hold We never put your callers on hold to answer another incoming phone call.
Emergency Response Specialists We create emergency response telephone answering services with dynamic automated back-ups to ensure emergencies do not become disasters!

Live Operator Answering Services We have the fastest pick-up times in the answering service and outsourced call center industry.
Multiple Message Dispatch Options Receive text messages via your pager, cell phone, email, fax or receive live calls directly to your cell or home phone.
Specialty Call Screening More than just screening for urgent and non-urgent calls. At Centracomm, we believe in comprehensive contact center solutions, and we build the service to screen calls the way you want them screened.
Voice Mail Service Features include simple push through options to a nationwide answering service and a live receptionist in an emergency.
Medical, Legal, Small BusinessжWhether you need a HIPAA compliant answering serviceжfor a doctors office, a call center that understands legal terminology for law office support,жor simply need inbound call support for a small business then we have your solution at a price that makes sense. We offer bilingual services, order processing, appointment scheduling, and more!

Learn How We Serve Your Industry

About Chicago: Chicago is the third most populous city in the United States. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwest. The Chicago metropolitan area, often referred to as Chicagoland, has nearly 10 million people and is the third-largest in the U.S. Chicago is the seat of Cook County.

Chicago was incorporated as a city in 1837, near a portage between the Great Lakes and the Mississippi River watershed, and grew rapidly in the mid-nineteenth century. The city is an international hub for finance, commerce, industry, technology, telecommunications, and transportation: O’Hare International Airport is the busiest airport in the world; it also has the largest number of U.S. highways and railroad freight. In 2012, Chicago was listed as an alpha global city by the Globalization and World Cities Research Network, and ranked seventh in the world in the 2014 Global Cities Index. As of 2014, Chicago had the third largest gross metropolitan product in the United States at US$610.5 billion.

In 2014, Chicago had 50.2 million international and domestic visitors.Chicago’s culture includes the visual arts, novels, film, theater, especially improvisational comedy, and music, particularly jazz, blues, soul, gospel[14] and house music. It also has professional sports teams in each of the major professional leagues. Chicago has many nicknames, the best-known being the Windy City.