A Quality, Nationwide, Live Call Answering Service and Call Center
Since 1994, we’ve been a large and small business answering service company delivering successful custom solutions for every industry. We operate a modern and dynamic call center that has built in redundancy in the event of an emergency at our primary facility.
Over the years Centracomm has invested heavily in our large and small business answering services. We have invested in our systems and processes to ensure that we are an answering service industry leader. This investment allows us to offer you services and features that most other answering services cannot deliver on including live answering service solutions tailored to your specific industry, business and office needs. In addition, our friendly staff is HIPAA compliant, which means that we respect the privacy of individually identifiable health information. We utilize an internally developed software platform designed and written internally to ensure our customers do not have to rely on off-the-shelf software that severely restricts the ability of many call answering services to grow with their customers’ changing needs. Our software platform is a robust and dynamic call handling application that logically guides our receptionists through the call process in a very comprehensive and professional manner. Whether you need a 24-hour emergency response call center or doctor answering service, Centracomm has the experience, tools and industry smarts to get the job done.