Superior Live Medical Answering Services for Physicians and Medical Agencies
A healthcare provider’s or physicians answering service should measure up to the same high standards of quality you’ve set for all other facets of your business.
Centracomm has offered live answering services for the medical community since 1994. No matter what type of practice or specialty you are in, Centracomm will provide you with the professional image and tools that you’ll need to keep your patients and your staff happy.
Prompt and accurate communications are vital to your practice. Recent studies indicate patients choose one doctor over another not for clinical reasons, but because of the experience they had at the doctor’s office – scheduling appointments, receiving test results, renewing prescriptions or asking for a referral. In most cases, our doctor answering service takes calls for more than triple the number of hours the office does during a full week. Once your office phone is forwarded, it is the responsibility of the answering service staff to act in your interest, ensuring your patients receive world-class service.