A Quality Answering Service & Call Center Company for Professional Health Care Offices
A healthcare provider’s or physicians answering service should measure up to the same high standards of quality you’ve set for all other facets of your business.
Centracomm answering service company has been answering calls for home health and the hospice industry since 1994. No matter how large or small your agency may be, Centracomm will provide you with the professional image and tools that you’ll need to keep your patients, their families and your staff happy.
Prompt and accurate communications are vital to your business. Recent studies indicate patients choose one nursing service or hospice over another not for clinical reasons, but because of the experiences their friends and family have had at the agency. Good word of mouth is critical. In most cases, the answering service takes calls for more than triple the number of hours the office does during a full week. Once your office phone is forwarded, it is the responsibility of the answering service staff to act in your interest, ensuring your patients, their families and your on-call staff are receiving world-class service.
