Our Basic Rules of Law:
Prompt and accurate communications are vital to all businesses. Studies indicate clients choose one law firm over another not for quality and results alone, but because of the communications experiences their friends and family have received at one firm versus another. Good word of mouth is critical. In most cases, the answering service takes equal the number of calls the office does during a full week. Once your office phone is forwarded, it is the responsibility of the answering service staff to act in your best interests, ensuring your existing clients, potential new clients and your employees are receiving world-class service.