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Learn More About Centracomm’s Live, 24 Hour Answering Service Solutions For Houston Business

Our Telephone Answering Services in HoustonжCall Center Solutions Give You Total Flexibility and Control

Centracomm will provide you with a live answering service solution that delivers significant efficiencies, real cost savings and enhanced features that other answering services simply do not offer. Unlike most other answering services in Houston, Centracomm personalizes the answering service experience to your company and your industry so that callers always encounter knowledgeable and professional customer service representatives and a 24 hour answering service.
  • Call Center Services Toll Free 800# A toll free number that you can advertise and call forward to and is available throughout the US and Canada.
  • Automated On-Call Rosters No more messages going to the wrong person.
  • We’ll Interface with your Company Website We interact and assist your callers as they navigate their way around your website.
  • Custom Account Design Our on-site specialists will custom design answering services to meet your business requirements.
  • Calls are Never Put on Hold We never put your callers on hold to answer another incoming phone call.
  • Emergency Response Specialists We create emergency response telephone answering services with dynamic automated back-ups to ensure emergencies do not become disasters!
  • Answering ServiceLive Operator Answering Services We have the fastest pick-up times in the answering service and outsourced call center industry.
  • Multiple Message Dispatch Options Receive text messages via your pager, cell phone, email, fax or receive live calls directly to your cell or home phone.
  • Specialty Call Screening More than just screening for urgent and non-urgent calls. At Centracomm, we believe in comprehensive contact center solutions, and we build the service to screen calls the way you want them screened.
  • Voice Mail Service Features include simple push through options to a nationwide answering service and a live receptionist in an emergency.
  • Medical, Legal, Small BusinessжWhether you need a HIPAA compliant answering serviceжfor a doctors office, a call center that understands legal terminology for law office support,жor simply need inbound call support for a small business then we have your solution at a price that makes sense. We offer bilingual services, order processing, appointment scheduling, and more!

 

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About Houston:

Houston (Listeni/ˈhjuːstən/ hyoo-stən) is the most populous city in Texas and the fourth most populous city in the United States. With a census-estimated 2014 population of 2.239 million people, within a land area of 599.6 square miles (1,553 km2), it also is the largest city in the Southern United States, as well as the seat of Harris County. It is the principal city of Houston–The Woodlands–Sugar Land, which is the fifth most populated metropolitan area in the United States.

Houston was founded in 1836 on land near the banks of Buffalo Bayou (now known as Allen’s Landing) and incorporated as a city on June 5, 1837. The city was named after former General Sam Houston, who was president of the Republic of Texas and had commanded and won at the Battle of San Jacinto 25 miles (40 km) east of where the city was established. The burgeoning port and railroad industry, combined with oil discovery in 1901, has induced continual surges in the city’s population. In the mid-twentieth century, Houston became the home of the Texas Medical Center—the world’s largest concentration of healthcare and research institutions—and NASA’s Johnson Space Center, where the Mission Control Center is located.