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Learn More About Centracomm’s Live, 24 Hour Answering Service Solutions For Philadelphia, PA Business

Our Telephone Answering Services in PhiladelphiaжCall Center Solutions Give You Total Flexibility and Control

Centracomm will provide you with a live answering service solution that delivers significant efficiencies, real cost savings and enhanced features that other answering services simply do not offer. Unlike most other answering services in Philadelphia, PA Centracomm personalizes the answering service experience to your company and your industry so that callers always encounter knowledgeable and professional customer service representatives and a 24 hour answering service.
Zip Codes Served: 19149, 19105, 19131, 19152, 19255, 9175, 19102, 19122
Area Codes: (212) (267) (610) (215) (484) (717)
Nearby Pennsylvania Cities We Offer Solutions in: Palmyra, Cinnaminson, Moorestown, Mt Laurel, Willingboro, Rockledge, Jenkintown, Wyndmoor, Horsham, Riverside, Cherry Hill
  • Call Center Services Toll Free 800# A toll free number that you can advertise and call forward to and is available throughout the US and Canada.
  • Automated On-Call Rosters No more messages going to the wrong person.
  • We’ll Interface with your Company Website We interact and assist your callers as they navigate their way around your website.
  • Custom Account Design Our on-site specialists will custom design answering services to meet your business requirements.
  • Calls are Never Put on Hold We never put your callers on hold to answer another incoming phone call.
  • Emergency Response Specialists We create emergency response telephone answering services with dynamic automated back-ups to ensure emergencies do not become disasters!
  • Answering ServiceLive Operator Answering Services We have the fastest pick-up times in the answering service and outsourced call center industry.
  • Multiple Message Dispatch Options Receive text messages via your pager, cell phone, email, fax or receive live calls directly to your cell or home phone.
  • Specialty Call Screening More than just screening for urgent and non-urgent calls. At Centracomm, we believe in comprehensive contact center solutions, and we build the service to screen calls the way you want them screened.
  • Voice Mail Service Features include simple push through options to a nationwide answering service and a live receptionist in an emergency.
  • Medical, Legal, Small Business Whether you need a HIPAA compliant answering serviceжfor a doctors office, a call center that understands legal terminology for law office support,жor simply need inbound call support for a small business then we have your solution at a price that makes sense. We offer bilingual services, order processing, appointment scheduling, and more!

 

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About Philadelphia:

Philadelphia is the largest city in the Commonwealth of Pennsylvania and the fifth-most-populous in the United States. In the Northeastern United States, at the confluence of the Delaware and Schuylkill River, Philadelphia is the economic and cultural center of the Delaware Valley, and is the only World Heritage City in the United States. The estimated population in 2014 was 1,560,297.

In 1682, William Penn founded the city to serve as capital of the Pennsylvania Colony. Philadelphia played an instrumental role in the American Revolution as a meeting place for the Founding Fathers of the United States, who signed the Declaration of Independence in 1776 and the Constitution in 1787. Philadelphia was one of the nation’s capitals in the Revolutionary War, and served as temporary U.S. capital while Washington, D.C., was under construction. In the 19th century, Philadelphia became a major industrial center and railroad hub that grew from an influx of European immigrants. It became a prime destination for African-Americans in the Great Migration and surpassed two million occupants by 1950.

Based on the similar shifts underway the nation’s economy after 1960, Philadelphia experienced a loss of manufacturing companies and/or jobs to lower taxed regions of the USA and often overseas. As a result, the economic base of Philadelphia, which had historically been manufacturing, declined significantly. In addition, consolidation in several American industries (retailing, financial services and health care in particular) reduced the number of companies headquartered in Philadelphia. The economic impact of these changes would reduce Philadelphia’s tax base and the resources of local government. Philadelphia struggled through a long period of adjustment to these economic changes, coupled with significant demographic change as wealthier residents moved into the nearby suburbs and more immigrants moved into the city. The city in fact approached bankruptcy in the late 1980s. Revitalization began in the 1990s, with gentrification turning around many neighborhoods and reversing its decades-long trend of population loss.