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Church Mutual call center named one of nation’s best

MERRILL — Church Mutual Insurance Co.’s national customer service center has been ranked among the top 25 in America by BenchmarkPortal, the company announced Thursday. Church Mutual, with headquarters in Merrill, was ranked between 11 and 25 among service groups of five to 100 full-time employees in Benchmark’s annual Top 100 Call Centers Contest. The […]
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Broadridge: New Joint Venture And Overseas Expansion A Game Changer

Large changes continue to afflict financial services firms around the world as they face increasing regulatory compliance challenges, increased competition, rising costs, pressures to transform their operations, and significant shifts in how they communicate with their clients. Broadridge Financial Solutions (BR) is a sleepy, under-the-radar name that commands a large competitive advantage. The company was […]
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Open Access BPO Fortifies Multilingual Call Center Services with Four More Asian Languages

Leading outsourced business solutions provider Open Access BPO now offers voice-based customer service in Vietnamese, Thai, Bahasa Malaysia, and Bahasa Indonesia. The four Asian languages will bolster the outsourcing firm’s multilingual call center unit, which originally offered its services in other Asian tongues namely Chinese, Japanese, Korean, and Tagalog, as well as Western languages including […]
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What Our Clients Say About Us

The courteous staff at Centracomm play a proactive role in fulfilling the expectations of our medical practice’s “On Call” protocol. Centracomm’s entire staff are trained to monitor the “On Call” needs of a medical practice to assure the correct physician is always “On Call”. Their attentiveness to detail is an invaluable attribute.
William J. Mountford, Jr.
Practice Administrator
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